Refund policy

Standard-sized lamps, mirrors, and wall art may be returned: you have 15 days after delivery to request a return. Pieces designated as oversized at checkout are excluded, such as our Irregular Ettore Sottsass Mirror, Ettore Sottsass Mirror, and Humanoid Standing Lamp.

A returned piece must be unused, in the same condition you received it, with any tags or wrapping intact, and in its original packaging. Proof of purchase is required.

To begin a return, write to info@interiormoderna.com. If the return is accepted, we send a return shipping label with instructions on how and where to send the piece; the original and return shipping costs are deducted from the refund. You may also arrange your own return shipping. Pieces sent back without an accepted return request will not always be accepted.

For any return question, write to info@interiormoderna.com.

Damage and issues

Inspect your order on arrival. If a piece arrives defective, damaged, or incorrect, write to us within 24 hours of delivery with photographs of the damage and the original packaging, and we will make it right.

Where damage is our reasonable fault, we replace the piece at no charge. If you prefer a refund instead of a replacement, return shipping is at your cost.

Final sale

Sale items and gift cards are not returnable. Custom-made pieces are final sale, as is every piece in our sofas, chairs, and tables collections.

Exchanges

Return the original piece; once the return is accepted, place a separate order for the piece you want.

European Union: 14-day cooling-off period

Orders shipped into the European Union may be cancelled or returned within 14 days, for any reason and without justification. The piece must be unused, in the same condition you received it, with tags, and in its original packaging; a receipt or proof of purchase is required.

Refunds

Once we receive and inspect the return, we confirm whether the refund is approved. Approved refunds are issued to the original payment method within 10 business days; banks and card companies may take additional time to post. If more than 15 business days pass after approval, write to info@interiormoderna.com.